Tag Archives: BlogPad Pro

Excellent News!

Published / by Robyn Jane / Leave a Comment

Yeah, I know I promised a new recipe, but something much more crucial has come up: BlogPad Pro has been fixed!

Some history: a couple of weeks ago, Apple released an update (8.3) to its iOS. For me, this had the immediate effect of breaking BlogPad Pro which, if you’ve been following this blog, you’ll know is one of my favorite blog editors (and indeed, my absolute favorite for blogging on my iPad).

When I contacted the publisher’s tech support via email, they not only responded with an explanation of what went wrong—it was Apple’s fault—but also gave me the fix for the problem. All of this in about 15 minutes from the time I sent my email.

I followed their instructions and resolved the problem. Total time from discovering the problem to having it resolved to my complete satisfaction? 30 minutes. I have never had a software problem fixed so quickly, and I’ve been in this game since 1980.

Only now, two weeks after the problem was reported to them, has Apple finally posted the fixed version of BlogPad Pro on the Apple Store. And in those two weeks, the publisher has suffered damage to their business from which they may never recover.

And so I’m asking everyone for a favor: if you use BlogPad Pro and like it, please to to the Apple Store and leave a review. Even if you’ve reviewed it before (as I have), it is important that you do it again to offset the negative reviews it’s gotten thanks to Apple’s (1) initial screw-up and (2) delay in fixing it.

Thank you so very, very much.